FAQ's

CosmeRNA is a next-generation scalp and hair care product developed using RNA-based technology.
It incorporates Bioneer’s proprietary SAMiRNA™ technology and is designed to support the scalp environment around hair follicles when applied to the scalp.
With consistent use, it may help support the appearance of fuller-looking, more voluminous hair and maintain a healthier scalp environment.

Bioneer is a pioneer in the field of RNA technology. Its flagship product, CosmeRNA, is the world’s first topical hair revitalization powered by SAMiRNA™ technology. offering a safe and innovative alternative to traditional treatments.

CosmeRNA is developed using RNA-based technology and Bioneer’s proprietary SAMiRNA™ platform.
Unlike conventional hair care products that mainly focus on cosmetic conditioning, CosmeRNA takes a biotechnology-based approach designed to support the scalp environment around hair follicles.

Yes. CosmeRNA has been evaluated in human studies to assess its safety and changes in scalp and hair-related measurements.
In clinical evaluations, improvements in hair-related measurements such as hair count and hair density were observed after approximately 16 weeks of use.
Results may vary depending on individual scalp condition and lifestyle factors.

CosmeRNA is suitable for people who want to support their scalp and hair condition, including those who:

• Are concerned about thinning-looking hair or reduced hair volume
• Want to maintain a healthy scalp environment
• Want hair that looks fuller and more voluminous
• Prefer a simple routine for consistent scalp care

After shampooing, make sure the scalp is completely dry before applying the product to areas where hair appears thinner (such as the part line or crown).
Gently massage the area for about 30 seconds to 1 minute to help distribute the product evenly.
Avoid shampooing or applying other scalp products for about 6 hours after application.

CosmeRNA is recommended for use once a week as part of a regular scalp care routine.

We accept major credit cards (Visa, MasterCard, American Express) as well as PayPal.

Orders are dispatched within 1–3 business days following payment confirmation. Delivery timelines may vary by destination.

Once your order has been shipped, a DHL tracking number will be sent to you via email. You may also track your order through your account page.

Yes, guest checkout is available. Creating an account provides access to exclusive benefits and reward points.

We offer worldwide shipping, excluding Europe, Belarus, Russia, and the UAE.
Customers in Europe and the UAE may purchase through our dedicated regional channels.

Shipping fees range from €15 to €28 depending on the destination.
Estimated delivery time is 2–10 business days.

All international orders are shipped via DHL, with full tracking provided upon dispatch.

Customs duties and import taxes are not included in the purchase price and may be applied in accordance with local regulations.

You can review our full return policy at Refund Policy.

For hygiene and safety reasons, we are unable to accept returns of opened or used products.

Please contact us at support@cosmerna.com with your order details, and our team will assist you promptly.

If your item is defective or incorrect, all return costs will be covered by us.
For returns initiated by the customer, shipping fees will be deducted from the refund.